this post was submitted on 15 Aug 2026
316 points (98.5% liked)

Technology

87575 readers
3768 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 3 years ago
MODERATORS
 

This feels like bad design

Smart pet-feeder company Petlibro suffered an outage on Tuesday, giving users a harsh reminder of the risks of relying on smart devices.

Petlibro makes pet feeders that connect to Wi-Fi and, for setup with Petlibro’s mobile companion app, Bluetooth. Users can set the feeders to automatically dispense food at scheduled times, which is handy for pet care when the owner is out of the home.

In a statement to The Verge, Petlibro CEO York Wu said this week’s outage was “related to how the Petlibro app communicates with devices through its online servers.”

Some user reports have also conflicted with Petlibro’s claims about offline functionality. As The Verge pointed out, various users online claimed that during the outage, their devices did not perform any scheduled feedings, performed some feedings but not others, or performed feedings late (examples here, here, here, here, and here).

(page 2) 50 comments
sorted by: hot top controversial new old
[–] ComradePenguin@lemmy.ml 6 points 1 week ago (5 children)

My pets got fed through the entire outage. I did not care to get a 100% reliable solution, as it is just a convenience for us. Not something we rely on. Actually relying on 100% on this is a bad idea.

At this point the most annoying part for me has been the wild amount of emails and info about this outage.

load more comments (5 replies)
[–] UnLocoPoco@lemmy.world 5 points 1 week ago

Again, why do we need to unnecessarily complicate stuff with multiple IoT options?? Why can't it have a fallback offline like idk...a SIMPLE TIMER? Or is it another case of "AI integration" into yet another thing which doesn't need AI!

[–] cyberpunk007@lemmy.ca 4 points 1 week ago

There won't be an outage next time. Next time just pay for the all new subscription, 99.99% uptime!

/s

I fucking hate the current state of technology.

[–] Eh_I@lemmy.world 4 points 1 week ago (1 children)

Hmm... Maybe they should make people feeders.

load more comments (1 replies)
[–] TIEPilot@lemmy.world 4 points 1 week ago

WTF does it need to be on the cloud to operate? More why is it on the cloud in the first place?

And all these spyware apps, enough is enough.

[–] Simon_Shitewood@lemmy.ml 4 points 1 week ago

When I bought my house there were a bunch of smart gadgets - lightbulbs, thermostat, fridge - and after a couple of months I'd gradually disabled all the smart features because they were causing more problems than they were fixing. The cold December day when we didn't have any heating because a fucking server was down was the worst.

[–] Drusas@fedia.io 3 points 1 week ago

There's no reason these need to be "smart". I had a pet feeder with a timer over a decade ago. It just needed batteries.

[–] Thrawn@lemmy.dbzer0.com 3 points 1 week ago

We have some and in our case it isn't about the timer function but the RFID tags on the cat collars because one will steal from the other two.

I can't speak for anyone else but they kept working for us. Only possible difference I can think of is that we did make sure to put in the optional D cell batteries.

[–] Passerby6497@lemmy.world 2 points 1 week ago* (last edited 1 week ago)

That's the kind of limitation I have on mine, but that's because I have a wifi plug instead of a real timer, but it's because I can better change schedules. It's reliable like 95% of the time, which is good enough for normal use, but I'd be pissed if I paid for an AIO unit that required an active connection to work. At least mine is all on my own network, so it's (usually) my own fault when something goes sideways

load more comments
view more: ‹ prev next ›