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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills (www.gadgetreview.com)

submitted 1 month ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world

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“T‑Mobile will never change the price you pay for your T‑Mobile ONE plan.” That was the promise. The Un-contract. The whole reason millions of customers picked the magenta team over Verizon and AT&T in the first place. Now T-Mobile is retiring legacy 3G and 4G-era plans — Magenta, ONE, Simple Choice — and automatically moving customers onto “modern” 5G plans at higher monthly costs. Billing changes hit mid-July for the current wave. The company that swore it would never surprise you with a rate hike just sent the notification.

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[–] Buddahriffic@lemmy.world 2 points 1 month ago

Lol like the respect of die hard apple users is worth anything. Something about people being snobby about the shittier option (though Google is doing what it can to catch up in that regard) is hilarious.