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T-Mobile Just Ripped 8 Million Customers Off Their Grandfathered Plans – and Raised Their Bills
(www.gadgetreview.com)
this post was submitted on 29 Jun 2026
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T-Mobile raised our rate last year which is bad enough by itself after promising not to, but they also seriously reduced the quality and availability of their customer service. Why stick around for that? We switched to a much cheaper prepaid company (~1/3rd T-Mobile's current price) and couldn't be happier.
Edit: Was thinking about the other problems we had with T-Mobile and forgot to mention one big problem... Incoming calls routinely would not ring and voicemails left just vanished. This happened for months. Multiple friends (and a couple of doctor's offices) mentioned it often enough that we realized we had a problem. T-Mobile's great customer service could find nothing wrong and refused to look at the lost calls that originated from other TMO customers.
US Mobile. No significant complaints after 10 months.
we keep looking in their direction but the boss doesn't really wanna change. got some small concession from vzn a little while ago but still more than double what usm would cost.
what would get her to switch would be finding a carrier that actually worked at her house. vzn doesn't, tm doesn't, need to find someone around here with at&t to try but there really isn't anyone around here that does use them.
Doesn't US Mobile offer all the of the major networks? I've also been looking at them recently, and my understanding is that the three networks they offer are (despite their silly codenames) in reality just verizon, t-mobile, and at&t. You can pick which one you want to use and even switch between them without too much hassle.
Yep, they do charge you to switch between networks though, and charge you a fixed fee for each additional line on top of your service, so it works well if you have just one phone or device.