this post was submitted on 11 Jun 2026
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Small claims court is likely where this is filed. So, it’s very likely he will get the desired outcome.
edit: ended up watching video on yt at 2X. It is indeed his plan to file suit in small claims court, or as he puts it in his email, "Justice Court of Travis county, Texas" if his demands to replace at current market value or provide replacement are not met.
The video implies he is willing to spend time and money that exceeds the cost of drive to get the outcome desired. But I think that’s more of a performative statement since it’s going to small claims which has very reasonable case fees and can defend self.
Also in that policy, however:
Shitty? Absolutely. Legally sound? Honestly, I don't think there's a chance in hell Samsung loses this... but is it worth the negative PR?
I like Rossman but he is in the wrong here unfortunately.
In any sane country receipt price is what you get back if the issue cant be solved, price matching in reverse isnt a thing.
On top of that a lot of sellers will try to compensate you in some way, but they really dont have to.
Should samsung eat the cost of issuing a new disk for goodwill? Sure we think so but that is entirely up how much they value their brand name.
Except that in this case, the bad PR is manufactured by louis
They dont have to replace it under warranty if they are unable to for any reason, cash back is last resolution.