this post was submitted on 03 Sep 2026
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704
Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
214 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] Babalugats@feddit.uk 114 points 1 day ago* (last edited 1 day ago) (3 children)

Has Sony just dared it's entire customer base to take part in a forced boycott?

The equivalent of somebody getting themselves barred from a pub/bookies/casino because they know that they can't do it on their own.

[–] PhoenixDog@lemmy.world 33 points 1 day ago

They say Microsoft and Xbox start to take a tumble and said to themselves "How badly can we fuck ourselves too?"

[–] architect@thelemmy.club 6 points 1 day ago (1 children)

They won’t do it. Gta is coming out. They are too cucked.

[–] Gsus4@mander.xyz 0 points 19 hours ago* (last edited 19 hours ago)

Apparently, it is already out 😁

Happy cake on fire day!

eg here

oh wait, no, here

wait, no, here:

no, it was actually the previous one, they look the same :/

[–] ITGuyLevi@programming.dev 6 points 1 day ago

I'm in! As long as I don't have to get rid of my psx, PSP, ps2, ps3, and ps4. I promise not to give them another dime, or use any of their shitty online services... Though to be honest I started boycotting them about the time the first Destiny expansion was launched.