this post was submitted on 19 Aug 2026
818 points (97.7% liked)
Technology
87450 readers
3620 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 3 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
why is this a controversy though?
this type of bullshit is common across the repair industry but we expect computer techs to be scrupulous? the entire business model likely depends on scamming people.
with cars there's at least an excuse to put up with it in most cases. it can be labor intensive and require real tools to replace a component like an alternator on many models. even a bold and confident novice is going to feel anxiety when a bolt won't come off and think to themselves 'this isn't worth dealing with.'
but if you can't figure out how to 'wipe windows' or replace a ram stick with the power of the internet at your disposal you deserve to be scammed. do you have a philips head from dollar general, a usb stick and did you play with legos as a child? then you can do 100% of computer repair work.
on top of that, the entire IT methodology is to run a few basic windows commands in the console like 'sfc /scannow' and then reinstall windows if it doesn't work.
No it isn't. Most independent repair shops actually know what they're doing and care about customer satisfaction.
This only happens at "corporate" repair places, just like BestBuy.