this post was submitted on 19 Aug 2026
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It is, but more because they (employees as a whole) used to know, but now they just kind of "read the cards" that are in front of them. Not their fault, corporate killed all of the training
This why I shop at my local Ace Hardware. They actually know their shit there. It's worth a little extra markup - plus, the money's mostly staying in the neighborhood.
Man am I glad to hear that. I just got a weed trimmer there and wasn't sure I made the right choice.
I've always had that same experience with Ace in my area. The people there actually know their departments and can help with relevant questions. I try to go there whenever possible over Home Depot or Lowe's because of it.
My local ace is friendly. They have a store dog, too. It's great.
I just wish they had better prices. I go there for weird hardware usually or if I actually need help but otherwise the prices are pretty atrocious so it's hard. I have always loved those stores though once I was old enough to appreciate them lol.