First two books of ASoI&F were pretty good, I thought. Then the rest were just him writing himself in circles, ever more slowly. Then the TV adaptation came out, to initially great acclaim, and then ended with a damp fart.
Yes, there were more problems with the end of the show than just his plot, or lack of it, but I can't see that the ending will be redeemed without substantial changes, and his skills as a writer don't really extend to "writing towards the desired ending".
I think if we do ever get a conclusion to the book series, it will be written by someone else; I believe he's left instructions to destroy all his notes and work-in-progress when he dies?
Outlook is lousy, but what gets me is the fact that basically all "email, calendar, rss and chat (maybe)" apps are pretty bad. You'd think someone would have implemented something better by now.
Excel is perfect, PowerPoint doesn't need to be any better.
Word is a terrible text editor and its layout algorithm is lousy. You can make better-looking documents by converting markdown to html and then applying some css; modern browsers have much more sophisticated styling options than Word offers as "styles". You can make much better looking documents with Latex, which is pushing fifty years old now.
Both ways let you edit text files in a superior editor (which should be Vim, of course - the most superior editor). Collaborative working and revision history with Git, which runs none of the risk of Word just randomly deciding to shit itself when those features are enabled.
Fine - Word can retain a "compatible layout" mode for all those ancient documents where people have paginated by pressing enter 17 times exactly, and the line-breaking, hyphenation, text colour etc. algorithms cannot be updated. But for the rest of us, let's push things forward.