F you for saying it and F my life for the following. I worked customer service. And my performance (meaning my job) was based entirely on customer satisfaction. Job would have been kind of chill if it was just helping people without that customer satisfaction crap. Unhappy customers were bad, but the worst part was my manager; he would have the "talk" with me about why customer service is easy and why can't I have more happy customers. This was one months in which I did not have enough happy customers because not enough people submitted a survey with the highest rating.