this post was submitted on 14 Jul 2026
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193
Streamer claims Microsoft “deleted” his account because it was hacked (www.dexerto.com)
submitted 1 month ago by spaghettiwestern@sh.itjust.works to c/technology@lemmy.world
47 comments fedilink hide all child comments
 

Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.

Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.

In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”

He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”

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[–] Rai@lemmy.dbzer0.com 96 points 1 month ago (27 children)

This is insane bullshit on Microsoft’s part for sure

…buuuuuuuut

Storing your most important, irreplaceable pictures on someone else’s computer ONLY, with no control over them? That’s an insane practice.

[–] ranzispa@mander.xyz 15 points 1 month ago (15 children)

If it worked properly I would have no problem telling people to do that. You may show people how to back up to a hard disk, but they'll likely not do it. A service that does the backup automatically without the user having to do anything is very useful.

The problem is that it doesn't work properly.

[–] Hund@feddit.nu 1 points 1 month ago

Microsoft and other cloud services are known for loosing users data. No joke.

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