this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
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Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] sorghum@sh.itjust.works 1 points 9 hours ago* (last edited 9 hours ago) (1 children)

I've no idea what you're on about now.

The whole reason why SteamOS exists is because Microsoft introduced the Windows store with 8. It looked like at the time Microsoft was going to push that all software for the windows platform was going to have to go through their store.

credit other people's work to them

Things like Proton, Fex, and SteamOS?

shift the topic away

I really don't think you understand why people like Valve. I've explained it above, go back a reread my comments on gamers getting a real choice on running an operating system of their choosing.

loss of another venue for ownership

Again, reread my comment where I call it bullshit. It wouldn't be a problem if there was another store from which to buy from.

something not even GOG lets you do

Well, no. GoG isn't going to actively promote piracy. It isn't going to stop them from telling you exactly what I told you to do though. Whatever you do with your copy is totally up to you.

[–] cybernihongo@reddthat.com 1 points 4 hours ago* (last edited 4 hours ago)

The whole reason why SteamOS exists is because Microsoft introduced the Windows store with 8.

Ah yes. People panicked that Microsoft was going to somehow self-mutilate the ecosystem they have built, and Valve decided to opportunistically jump on the bandwagon and sell a "cure" to a non-existent problem, by porting their DRM to Linux, and wooed the world by... forking existing Linux distros with their DRM set to autoboot on big picture, and Wine? Damn, I'm impressed. /s

I really don't think you understand why people like Valve.

Rather there's nothing reasonable about liking them in the first place. American corporation paying taxes to the current regime, founded by an ex-Microsoft employee turned billionaire and owner of multiple yachts. Developed its own DRM, then found ways to monetize and enshittify it to make even more off PNGs and chat emojis. Singlehandedly killed used copies for PC games way before it crossed Sony's mind. A loot box pioneer. Also popularized the toxic F2P model from mobile to the PC world with TF2. Attempted to make paid mods with a hefty cut going to themselves. Didn't offer refunds for well over a decade until Australia forced them to legally - and yet their refund system remains subpar. I could go on...

gamers getting a real choice on running an operating system of their choosing.

Yes you keep shifting the topic. I'm talking about game ownership and physical copies, here you are talking about operating systems. I can run a fully libre system running GNU/Hurd and play GOG games all I want, it doesn't change the fact Valve made it so I don't own my digital PC games any more than Sony wants you to own them - they made it so GOG is unironically a store whose entire selling point is "we let you download offline installers for the few games we sell" which is IMHO dystopian - so why are we still rewarding them? Is it the shinies?