this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
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Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] violetmirage26@thelemmy.club 1 points 11 hours ago

I used to game a lot & had to quit due to the expense. But was a long-time PC gamer. (Gen X, started when I was 10 and we got our first PC.) It’s definitely possible to quit, but most won’t do so unless age or economic constraints force them to.