this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
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Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] Texas_Hangover@lemmy.radio 4 points 1 day ago (1 children)

My plan is to save all my digital games on external HHD's... Pain in the ass, but it should work.

[–] Stegget@lemmy.world 2 points 1 day ago (2 children)

Won't they still need to phone home when you try to play them? Digital only means having the files won't matter if they hit a remote kill switch on your ability to boot it up.

[–] MrScottyTay@sh.itjust.works 3 points 23 hours ago

Once a game has been downloaded and the console has been online with it installed after the refund window has closed, it should be given a perpetual license if then taken offline and never need to phone home again.

[–] Texas_Hangover@lemmy.radio 2 points 1 day ago

I'm not entirely sure of the specifics tbh, but I have moved full digital games to an HDD and back with no issues. I dont have any "connection required" games personally.