this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
217 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] Jaysyn@lemmy.world 10 points 1 day ago (1 children)

My decade+ long boycott of Sony's garbage is looking more and more prescient every day.

[–] anarchy79@lemmy.world 11 points 1 day ago (3 children)

I am on a boycott since the Sony Rootkit Scandal.

[–] rumba@lemmy.zip 8 points 1 day ago

I've been out since they forced me to either remove dual boot from my p3 or stop playing games on it.

I had TV's Receivers, Speakers, cameras. They can go F themselves.

[–] Jaysyn@lemmy.world 7 points 1 day ago

Same. I had an early, expensive CD-RW back in the day that Sony's DRM ruined.

[–] InternetCitizen2@lemmy.world 6 points 1 day ago

A beautiful case to bring up to anti piracy boot lickers.