this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
217 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] vinnymac@lemmy.world 20 points 1 day ago* (last edited 1 day ago) (1 children)

Isn’t that what they announced when deciding future titles won’t be on discs? I thought that was them plainly telling us, “we will be harassing the consumers of our products going forward”.

This is just the follow up where they’re saying “we won’t let you harass us back, because we are a big scary powerful corporation, and you are just a weak small individual.”

[–] WorldsDumbestMan@lemmy.today 3 points 1 day ago

Nothing we can do about it, so long as the deathcult idiots support them.

If only we had our own FOSS only planet.