this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
217 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] NewNewAugustEast@lemmy.zip 15 points 1 day ago (2 children)

I learned my lesson with the PS3, what took you so long?

[–] Aceticon@lemmy.dbzer0.com 18 points 1 day ago* (last edited 1 day ago) (1 children)

I've been boycotting Sony since the Rootkit Scandal, what took you so long?

[–] NewNewAugustEast@lemmy.zip 9 points 1 day ago

I forgot about that! Yet another good reason.

[–] dan1101@lemmy.world 2 points 1 day ago (1 children)

Same here. Although i did buy and enjoy Days Gone on PC.

[–] NewNewAugustEast@lemmy.zip 2 points 1 day ago

Days Gone on PC

I liked it too, but I liked it even better after the simple mod to make it first person. Which I don't think a PS5 could go.