Technology

87417 readers

3668 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related news or articles.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 3 years ago

MODERATORS

L3s@lemmy.world

enu@lemmy.world

technopagan@lemmy.world

L4s@lemmy.world

L3s@hackingne.ws

816

Best Buy 'repairs' customer's gaming laptop by simply removing half the RAM— claims unit in question only accepts 32 GB of RAM despite listing a 64GB configuration (www.tomshardware.com)

submitted 3 days ago* (last edited 3 days ago) by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world

147 comments fedilink hide all child comments

Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop "only accepts 32GB RAM maximum."

The removed RAM was sent back to the customer with the laptop.

Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/

Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec

you are viewing a single comment's thread
view the rest of the comments

[–] adespoton@lemmy.ca 2 points 2 days ago (1 children)

Circuit City and Radio Shack… their customer support was probably part of their downfall.

[–] Hueristic_Autistic@lemmy.world 1 points 2 days ago* (last edited 2 days ago)

Nahhh they just tanked it. They knew they were going out of business and within the last two years of them being around they stopped giving an absolute fuck. The people who cared what they did and had a passion for electronics were the most helpful individuals and were better than best buy. Best Buy was just really good for its TV and surround sound deals but then again Circuit City, Sears and Kmart competed with TV's.

Idk man, best buy is a husk of a once-was electronics mega store and it's sad to have seen it. I saw the isolated rooms with low lights playing star wars on the newest TV technologies of the time in 2000 and then saw it die some 12 years later.

Either way, circuit city was more accessible of a store and it's layout was better. Best buy is now like Walmart and home depot, a reseller.