this post was submitted on 19 Aug 2026
819 points (97.7% liked)

Technology

87469 readers
3436 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 3 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
L3s@hackingne.ws
819
Best Buy 'repairs' customer's gaming laptop by simply removing half the RAM— claims unit in question only accepts 32 GB of RAM despite listing a 64GB configuration (www.tomshardware.com)
submitted 4 days ago* (last edited 4 days ago) by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
147 comments fedilink hide all child comments
 

Best Buy Removed Half The RAM From A Gaming Laptop Because It Said The Laptop Only Supports 32GB

A customer sent a Lenovo Legion 5 in for warranty service with 64GB of RAM.

The Best Buy repair report confirmed the laptop had two 32GB RAM sticks, but the technician said the laptop "only accepts 32GB RAM maximum."

The removed RAM was sent back to the customer with the laptop.

Original Source: https://www.reddit.com/r/mildlyinfuriating/comments/1vpew29/best_buy_sold_me_a_64_gb_ram_laptop_and_it_worked/

Laptop specs(it supports 64 GB): https://psref.lenovo.com/product/legion_5_16irx9?tab=spec

you are viewing a single comment's thread
view the rest of the comments
[–] tomkatt@lemmy.world 6 points 4 days ago* (last edited 4 days ago)

In the early 00s I made a fair bit of money as a side hustle fixing stuff that the Geek Squad had messed up.

I did this for a bit in the late 90's and early 2000s. Didn't really do many jobs (I had two jobs and college to deal with already). Eventually quit altogether after a pastor gave me a computer to fix that was riddled with porn and malware. I cleaned it up, gave it back in good shape, and a few days later he wanted his money back because it had viruses again and said I hadn't fixed it.

I told him I'd give him his money back if I could look at it right then and there and confirm he didn't download a bunch of porn again. He took the machine and left without another word. It was small change stuff that was more hassle than it was worth, and that was the end of it for me. I do not need to know this stuff about people.