I feel as though many are beginning to understand that AI is simply just another tool that has a place in specific use cases. It is not a magical technology which can be widely implemented.
AI isn't a tool, it's an umbrella term applied to countless individual tools. Just a couple of years ago automated language translation wasn't AI. Now it is for whatever reason.
These other applications are relatively successful, cheap and profitable. So adding chat bots to that group helps you to sell your product as something important.
I feel as though many are beginning to understand that AI is simply just another tool that has a place in specific use cases. It is not a magical technology which can be widely implemented.
AI isn't a tool, it's an umbrella term applied to countless individual tools. Just a couple of years ago automated language translation wasn't AI. Now it is for whatever reason.
These other applications are relatively successful, cheap and profitable. So adding chat bots to that group helps you to sell your product as something important.