this post was submitted on 20 Jun 2026
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I'd like to see the data for that 49% of adults. It feels high and I wouldn't put it past some companies to report mandatory AI bots as increased use by customers. I know Amazon requires it to do returns now, and I've had more than one site bring up the chat bot if you wanted access to content.
it's here
it's "% of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot". They didn't ask about regular use, it's the total number of people who have ever used a chatbot in any capacity. So with that framing 49% doesn't surprise me. Of course the percentage of people who have ever used a chatbot is going to go up over time.
Yes, and crucially, it never goes down.
It's like asking: "do you use a motor vehicle?" And then counting everyone who has ever been in a car, a truck, a bus, or potentially even a train as a yes. It plainly conflates active users with exploratory or incidental users.
The only reason to do such things is to inflate numbers because being honest about them makes it look bad.