this post was submitted on 06 Jul 2026
111 points (73.4% liked)

Technology

87515 readers
2905 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 3 years ago
MODERATORS
L3s@lemmy.world
enu@lemmy.world
technopagan@lemmy.world
L4s@lemmy.world
L3s@hackingne.ws
111
Unpopular truth: Telemetry collection actually happens because people are garbage at being helpful to support (www.uncommonapps.nyc)
submitted 1 month ago by Fontasia@feddit.nl to c/technology@lemmy.world
58 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.bestiver.se/post/1210182

Building relationships with customers through support didn't turn out as hoped

Comments

you are viewing a single comment's thread
view the rest of the comments
[โ€“] Alvaro@lemmy.blahaj.zone 59 points 1 month ago (4 children)

Telemetry is fine, it's the abuse of it that is the problem.

If a project is clear about it, takes the minimum necessary data, and anonymizes it, make a clear and reasonable retention policy, then I am all for it.

[โ€“] Fedditor385@lemmy.world 2 points 1 month ago

What is "minimum necessary data"? Or does everyone define that for themselves?

load more comments (3 replies)