this post was submitted on 02 Jul 2026
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This meme is my pet peeve, it annoys me so much. It cannot be further from the truth.
Valve doesn't do nothing. They intentionally operate their platform in ways that keep customers satisfied, while making long term investments into hardware and OS development. That's not "nothing". That's doing a lot of things right.
it's amazing to me how valve employees & gaben haven't become out of touch with their customers (i.e. ordinary people), despite how rich they must have gotten. it's documented phenomenon in psychology that the richer and more powerful you got, the less capacity you will have for sympathy. basically, as a company gets big and rich, they stop being able to understand what will piss their users off (think "dO yOu GuYs NoT hAvE pHoNeS?").
this hasn't seemed to have happened with valve yet, somehow. they still seem to be down to earth people. (btw, if you haven't watched any of the steam sales promotion videos, they are pretty fun, take a look).
Not a public company, makes big difference
You say that, but spaceX wasn't a public company 3 weeks ago either.
What did they do to gamers
Oh, didn't notice the part you specified gamers
SpaceX was also founded and largely owned by Elon Musk.
That was rather my point, public or private company doesn't really matter much compared to the leadership.
Public companies must be penny pinching
Private companies have the choice not to be
There's absolutely no obligation to be penny pinching for public companies, the leadership is obligated to act in the best interests of the company but that's about it.
The motivations and reward schemes may be very different, public company CEO may be incentivised to maximise share price for instance and that may attract the kind of psychopath that will try and maximise share price by penny pinching - equally I don't think anyone could make a serious argument that being more like Steam would be acting against the best interests of a company selling games.
It's not even really CEOs that make all the bad decisions. Layoffs for instance are almost always in reality a direct decision by the board, and the board members of public companies are usually even worse people (and in many cases just a direct representative of a bigger company so it bubbles to the same worst people at the top) than the CEOs, as hard as that is to believe