this post was submitted on 03 Sep 2026
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Sony Implements New Customer Harassment Policy Following Backlash Toward Its Plans to Stop Making Physical Game Discs (www.ign.com)
submitted 1 day ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
217 comments fedilink hide all child comments
 

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

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[–] SomeRandomNoob@discuss.tchncs.de 18 points 3 hours ago (4 children)

Easy Solution: Don't buy anything from Sony! When the profit goes down sharholders get angry. And they can't ignore them.

[–] DoctorWhoDMC@lemmy.world 3 points 2 hours ago (2 children)

I've lived with hardcore capital-G Gamers.

Simply not buying the game is never an option. May as well be trying to get smokers to boycott tobacco companies until they make their product cheaper. Good luck on holding out.

[–] BilSabab@lemmy.world 1 points 44 minutes ago

not buying means that other thing real homies do - one starts with P and the other with J

[–] SomeRandomNoob@discuss.tchncs.de 1 points 1 hour ago

You never get everyone to boycott something. It just needs to be enough to make the investors get nervous.

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